What Data We Collect and Why
When you open an account with setek88, we collect the information needed to run your account and process your transactions. This includes your name, contact details, and the payment method you use — whether that's DANA, OVO, or GoPay. Every deposit and withdrawal creates a transaction
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record tied to your account wallet; we keep these records to verify payments, resolve disputes, and meet the obligations that apply in regions where our service is available under local law. We also collect device and session data — your IP address, browser type, and pages
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visited — to protect your account from unauthorised access and to keep the platform running correctly. If you contact our support team, that conversation is logged and linked to your account. We do not sell your personal data to third parties. Data shared with payment processors
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like DANA, OVO, and GoPay is limited to what those processors need to complete your transaction. Retention periods vary by data type: active account data is held while your account remains open; transaction records are kept for the period required by applicable regulations in your region;
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support logs are retained for a shorter operational window. You can request a summary of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.